sbbuzz 2 Year Reunion Chat Transcript 2/8/2011

The sbbuzz community celebrated the 2 year anniversary of sbbuzz with, what else? A twitter chat!

sbbuzz: Welcome to 2nd annual reunion episode of #sbbuzz, a small biz Tweetchat for the next 2 hours. Join us!
sbbuzz: Rules: 1)NO pitching till end 2)Be nice 3)Stay ON TOPIC! 4)Send ?s for group to me w/o hashtag 5)Use #sbbuzz in all messages 6)Have fun!
lindadessau: @sbbuzz Great to be back with the bee and all of you other fine folks! #sbbuzz
sbbuzz: Start off w/an INTRO: 1 message about you and your business and whatever else we need to know. #sbbuzz
rzazueta: Hey y’all – Rob Z here with VerticalResponse and still providing actionable technical info to small bizes on the side. #sbbuzz
pmohara: @BeckyMcCray Topic tonight is mealworms and mudpies. Oh wait, I think I’m getting confused… #sbbuzz
scoblitz: @sbbuzz Intro: Scott Blitstein, BatchBluer, Music Lover, iTunes Loather. Glad to be here! #sbbuzz
bradfordshimp: Oh how the year has changed us! Hello everyone! #Sbbuzz
BeckyMcCray: Howdy from snowy Oklahoma. I’m a small town entrepreneur involved in tourism, small business, and more. #sbbuzz
ginabee: Hey howdy hey! Gina here from WriteyTidy content creation. Happy to be back buzzing with you all! #sbbuzz
lindadessau: Hi all! I help people get their great ideas into writing. Either do it yourself (, or you talk and I’ll write! #sbbuzz
bradfordshimp: I still write about small biz at allbizanswers, and now work for a wonderful co called BatchBlue #Sbbuzz
desireescales: Hey! Hey! The gang’s all here! Desiree Scales here from where we help you market online! #sbbuzz
rzazueta: @bradfordshimp Jeezum crow – they’re assimilating all the good people! #sbbuzz
pmohara: Pamela here from @batchblue and the hostess of the octa-annual #sbbuzz chat. Very excited to see so many friends here!
desireescales: Please tell me we’re meeting more than annually this year. I’ve missed you all! #sbbuzz
mattharrell: @sbbuzz Intro: Hi folks. Matt from @memberhub here. It’s been way to long since I’ve checked in here at #sbbuzz
desireescales: So for all of you out there who are sitting there watching tv, get off your duffs and join us! Follow this hashtag on Twitter! #sbbuzz
scoblitz: @pmohara Putting the band back together #sbbuzz
bradfordshimp: And if you thought I was posting too many updates already, that was from my iPod – on my computer now and ready to burn this up! #sbbuzz
BeckyMcCray: Man, this is so cool! Look at all you familiar faces! :) #sbbuzz
bradfordshimp: @rzazueta You know it! Good to see you! #sbbuzz
desireescales: @bradfordshimp Oh, I love that company! I’ve heard of it, wait, give me a minute… #sbbuzz
bradfordshimp: @mattharrell Same for all of us – great to see you Matt! #sbbuzz
desireescales: I’m impressed that Twitter is working so much better this year than last. Heh, heh. Tweetchat is actually behaving! #sbbuzz
rzazueta: @DesireeScales And so far TweetDeck is working well, too. #sbbuzz
bradfordshimp: @desireescales No major political speeches tonight? #sbbuzz
lindadessau: @scoblitz LOL, very appropriate! #sbbuzz
desireescales: @BeckyMcCray You’ve certainly been a on journey this year. I remember when we were all just starting out with Tweet Chats! #sbbuzz
sbbuzz: Tonight we’re taking a look at how small biz technologies have evolved and influenced our businesses these past 2 years. #sbbuzz
sbbuzz: Send me any questions you want included in the discussion. #sbbuzz
desireescales: @bradfordshimp Unless you want to give one…. “My fellow Twitter Citizens, put down your beers and chat on the @sbbuzz!” #sbbuzz
BeckyMcCray: @DesireeScales Hard to think about what all has happened this year! #sbbuzz
desireescales: @BeckyMcCray You’re quite a star my friend. I run into you in a lot of publications these days. Awesome! #sbbuzz
rzazueta: I should be on the BART ride home, but, instead, I’m participating in the #sbbuzz chat. You should join us!
BeckyMcCray: @DesireeScales I’m still just me. :) #sbbuzz
desireescales: @BeckyMcCray and that’s the best part and why we love you! #sbbuzz
bradfordshimp: @rzazueta Because your awesome! #sbbuzz
sbbuzz: Q1 We’ll start w/social media – what tools have been most effective/influential for your business? #sbbuzz
rzazueta: @bradfordshimp Well, now I’m blushing. Thank you! #sbbuzz
rzazueta: Q1: For me, it remains Twitter. Though Quora has been interesting. I still use FB almost solely for personal stuff. #sbbuzz
rzazueta: Q1: But Linked in is starting to make some headway in my mindshare, too. #sbbuzz
lindadessau: @sbbuzz Q1 – I used Twellow to find like-minded people in the new city I was moving to – I was already connected before I got here! #sbbuzz
desireescales: Q1 Wow, where do I start? What’s interesting is the tools haven’t changed much. We’re at a social media standstill somewhat. #sbbuzz
BeckyMcCray: Most effective/influential small biz tools since ’09? Hmmm… Twitter, video, blogging all work for me. #sbbuzz
bradfordshimp: Twitter is still important with me, but I am also finding just talking to people in general stirs things up, no matter the platform. #sbbuzz
rzazueta: RT @rzazueta: @DesireeScales I agree, and, to @lindadessau ‘s comment it may be more about the support apps at this point. #sbbuzz
bradfordshimp: @lindadessau What a great idea! #sbbuzz
BeckyMcCray: Since 2009, the biggest change has been in Facebook’s influence on small business, I think. #sbbuzz
rzazueta: @BeckyMcCray In what ways have you been using video and finding it effective? #sbbuzz
lindadessau: @bradfordshimp It was awesome! #sbbuzz
bradfordshimp: Facebook really is huge. In my small town, not many on Twitter, but everyone on Facebook. #sbbuzz
BeckyMcCray: @rzazueta I’m not doing nearly enough, but each demonstration video I do is always well received. #sbbuzz #sbbuzz
BeckyMcCray: @rzazueta I mostly try to illustrate a point I’m making on the blog. Something visual. #sbbuzz
bradfordshimp: But, for me at least, it seems a little harder to use Facebook for business – would love to hear from those using it. #sbbuzz
scoblitz: @sbbuzz Q1 Twitter is still my go to place for just about everything. I personally do very little elsewhere. #sbbuzz
bradfordshimp: I need to do better, but one of my goals is to improve communication in my village – thinking email, blog, probably Facebook. #sbbuzz
ginabee: Using Facebook with a Route 66 group – they tend to be an older crowd but are coming along to embrace the “new” technology. #sbbuzz
lindadessau: @bradfordshimp I like how @choicemagazine used FB fan page during a presentation I gave for them – as a live forum for Q&A, etc. #sbbuzz
mattharrell: Q1 We’ve been using Twitter mostly. But then using Tweetdeck to post right to our Facebook page has increased traffic in Facebook. #sbbuzz
BeckyMcCray: @rzazueta I would love to see more small businesses doing video to share their products! #sbbuzz
alamodestuff: Twitter for me! Still trying to use Facebook effectively. #sbbuzz
desireescales: Q1 Hootsuite is my savior, allowing me to post everywhere even when I’m not around. #sbbuzz
rzazueta: *Turning on auto-include hashtags in TweetDeck* #sbbuzz
pmohara: Well, #sbbuzz was my biggest Twitter draw, so haven’t been here as much recently. Haven’t found an alternative? (cont)
bradfordshimp: Ooh, new tool I love is #sbbuzz
lindadessau: @mattharrell I’ve found the same (except I’m using Hootsuite). #sbbuzz
desireescales: RT @BeckyMcCray: @rzazueta I would love to see more small businesses doing video to share their products! TOTALLY AGREE! #sbbuzz
rzazueta: @BeckyMcCray Checking out some of your vids now – EXCELLENT use. #sbbuzz
desireescales: @bradfordshimp I don’t get I’m missing the point I guess. #sbbuzz
bradfordshimp: @mattharrell You’re pretty active on your blog too, how does that pull for your business? #sbbuzz
sbbuzz: Q2 What new business opportunities has social media presented to you? #sbbuzz
desireescales: I write and edit four blogs. Yes, four. That has been huge for me. #sbbuzz
bradfordshimp: @alamodestuff Right, its a challenge to use it effectively I think. #sbbuzz
desireescales: Q2 I’ve met people on Twitter (like you all!) I would have never had the chance to meet otherwise. #sbbuzz
rzazueta: Q2 I find that answering questions on Twitter has gotten me a lot of side work when I need it. #sbbuzz
rzazueta: Q2 Plus, it helps me establish my expertise and get the all-important intro when I need it most. #sbbuzz
bradfordshimp: @desireescales Its sort of like sharing your Twitter list, just with a better presentation. I like being able to highlight others. #sbbuzz
BeckyMcCray: Q2. I can’t even list all the amazing business opportunities from social media for me. #sbbuzz
mattharrell: @bradfordshimp We’ll we’re trying to be more consistent with it. It’s getting better and could generate a lot more with it. #sbbuzz
lindadessau: Q2 Social media has given me opportunities to meet and mingle with clients, readers, colleagues AND my local biz community. #sbbuzz
superdumb: Good to hear! RT @BeckyMcCray Q2. I can’t even list all the amazing business opportunities from social media for me. #sbbuzz
bradfordshimp: Q2 – Twitter has helped to set up many interviews for my podcast. #sbbuzz
lindadessau: @rzazueta Do you answer questions you find via search, or just people you already follow/know? #sbbuzz
desireescales: @bradfordshimp Ah, gotcha. #sbbuzz
bradfordshimp: Q2 – Plus, I wouldn’t be working for BatchBlue if it weren’t for Twitter. #sbbuzz
ginabee: Q2 Well this li’l ol’ chat here got me a great client. Other than that, I keep in touch w/ clients and colleagues alike on Twitter. #sbbuzz
leoraw: A2: social media is a way to meet new clients, connect with tech folks of all different kinds, learn the biz world, and have fun, 2. #sbbuzz
rzazueta: @lindadessau Primarily people I already follow, but occasionally through hashtag searches. #sbbuzz
lindadessau: @bradfordshimp That’s worth the price of admission right there :) #sbbuzz
pmohara: Q2 – Twitter has brought so many great connections and awesome staff and chances to engage with more people. #sbbuzz
alamodestuff: @bradfordshimp my fan base has grown but I can’t seem to engage them on FB. Not like my blog or twitter. #sbbuzz
pmohara: Q2 cont Also, much of our product development has been around social media integrations #sbbuzz
desireescales: @pmohara One of the very reasons I switched from Salesforce to Batchbook–the social media component. #sbbuzz
scoblitz: @bradfordshimp I can’t give it all the blame – I mean credit – but it sure helped me as well! #sbbuzz
bradfordshimp: @lindadessau For sure! And it wasn’t a job search, rather just meeting people that I could connect with. #sbbuzz
sbbuzz: @DesireeScales oh – I thought it was our superbowl ad! :) #sbbuzz
bradfordshimp: @alamodestuff Seems like FB is built more around people sharing their stuff rather than digesting others’ stuff. #sbbuzz
lindadessau: @bradfordshimp It’s beautiful when collaborations develop organically. #sbbuzz
BeckyMcCray: @rzazueta Hey, even a digital camera will work. I used that for years. #sbbuzz
desireescales: I still like FB better because you can share multimedia and people can see the pictures. More media-rich experience. #sbbuzz
rzazueta: @BeckyMcCray Oh, excellent point! #sbbuzz
bwboykin: Check out the good convos. taking place now over at #sbbuzz – lots of good stuff
sbbuzz: Q3 How has your approach to social media changed over the past 2 years? #sbbuzz
rzazueta: Q3 It took a while, but I finally figured out just when and when not to tweet. At least I think I did… #sbbuzz
lindadessau: @sbbuzz Q3 I put a lot more stock in it as a valid and valuable marketing activity that deserves time and attention. #sbbuzz
bradfordshimp: I am not as quick to jump on the next bandwagon, ie. Quora, et. al. #sbbuzz
ginabee: Q3 Rather than learning to use it myself, I am now teaching clients the value of FB and Twitter. #sbbuzz
leoraw: @bradfordshimp Quora is cool stuff. Great way to learn more and show knowledge. Lots of potential there. #sbbuzz
njwedding: New biz inquiries/sales thru #Twitter! RT @leoraw RT @sbbuzz: Q2 What new #business opportunities has social media presented to you? #sbbuzz
desireescales: Q3 I’m not as timid to approach what I deemed “unapproachable” people. I make better, more meaningful connections these days. #sbbuzz
bradfordshimp: I’ve also slowed down on blogging and Twitter usage. #sbbuzz
BeckyMcCray: Q3 – I’ve created more separate profiles for business purposes, instead of just keeping it all under my own name. #sbbuzz
leoraw: A3 regarding s. media approach, still trying to balance how to present knowledge, share, learn more, tweet about non-biz interests #sbbuzz
lindadessau: @leoraw @bradfordshimp Quora is on my list of things to carefully consider before jumping into ;) #sbbuzz
desireescales: Q3 Lists on Twitter changed the way I find others to communicate with A LOT. There were no lists 2 years ago LOL! #sbbuzz
scoblitz: @sbbuzz Q3 The shift away from working my own business has led me to use it more personally but still share company news. #sbbuzz
bradfordshimp: @leoraw Yeah, I was late to Twitter too, so I still have time :) #sbbuzz
EddieMill: Q3 @sbbuzz I’ve been empowered by SM, but have had to become more careful of what I say. #sbbuzz
alamodestuff: Q3 went from skepticism to full on embrace! My business wouldn’t be the same w/o it! #sbbuzz
BeckyMcCray: Q3. Still plenty of overlap and connection between all my profiles. :) #sbbuzz
lindadessau: @BeckyMcCray Do you find that easier with the improvements to the applications? Which one do you use? #sbbuzz
bradfordshimp: @desireescales Yeah, me too, I think. It does break down barriers. #sbbuzz
scoblitz: @lindadessau @leoraw @bradfordshimp I found very little value in Quora, and overzealous moderation caused me to delete my account. #sbbuzz
lindadessau: @desireescales Good point! Twitter lists helped me find great people in #Barrie, also! #sbbuzz
alamodestuff: Yes! Singing its praises to others. RT @ginabee: Q3?I am now teaching clients the value of FB and Twitter. #sbbuzz
BeckyMcCray: @lindadessau I use TweetDeck and Seesmic to manage multiple profiles. #sbbuzz
desireescales: @scoblitz I haven’t found valued in Quora except for crowdsourcing. #sbbuzz
bradfordshimp: I have probably unfollowed more than I have followed this past year on Twitter. W/o this chat, need to find new way to meet people. #sbbuzz
ginabee: Q3 It also gives me some casual chat with far-flung clients and colleagues that I wouldn’t ordinarily have. Deepens relationships. #sbbuzz
rzazueta: @DesireeScales What interests me in Quora are the CEO answers to big strategy questions. I find that enlightening. #sbbuzz
desireescales: I actually find more value in helping small biz people on LinkedIn than Quora at this point. SB folks haven’t discovered Q yet. #sbbuzz
desireescales: @rzazueta I agree to that but I wonder how long that interaction will last. #sbbuzz
lindadessau: @ginabee Yes, I also love that chance to keep in touch with people and deepen relationships. #sbbuzz
desireescales: Its funny, there hasn’t been another chat I would want to participate in more than #sbbuzz. I really thought I’d find one. #sbbuzz
BeckyMcCray: @rzazueta Do you think that CEO involvement in Quora can last as other users arrive? #sbbuzz
desireescales: @BeckyMcCray @rzazueta Other CEOs? Smaller Biz people? Can you clarify? #sbbuzz
BeckyMcCray: @DesireeScales I mean as the service scales up with floods of new users (as all services of that type have to, in order to build) #sbbuzz
sbbuzz: Q4 from @rzazueta Of the social media sites now out there, which one is now your favorite/the one you use most? #sbbuzz
rzazueta: I think the engagement will last for as long as Quora is hot. So, not too long ;-) #sbbuzz
desireescales: @rzazueta About five minutes ago to be exact. #sbbuzz
rzazueta: I think what makes Twitter so successful is the open format. 140 character limit, but open to anything. #sbbuzz
lindadessau: Q$ Twitter is definitely my favourite social media site and the one I use most often. #sbbuzz
bradfordshimp: @desireescales Me too. I need more of this. #sbbuzz
rzazueta: Where Quora is a Q&A format and Facebook is about personal connections first. #sbbuzz
shashib: Say hi to the members of my class in Georgetown ;) Happy to join y’all congrats #sbbuzz
rzazueta: Facebook has taken over because it tapped into our essential human narcissism – it’s all about me. #sbbuzz
desireescales: @bradfordshimp We’re officially addicted. #sbbuzz
desireescales: @shashib Hey there Georgetown! #sbbuzz
rzazueta: @shashib Hey, Georgetown class! Welcome! This WILL be on the test. #sbbuzz
bradfordshimp: @desireescales Its like sugar, but instead of making us fat, it makes us smarter, better connected human beings! #sbbuzz
scoblitz: @sbbuzz Q4 I still use Twitter the most but have an entirely different group I connect with on Facebook so do use that as well. #sbbuzz
desireescales: I swear, if you guys were all in the room watching me laugh out loud, you’d think I was crazy. I miss laughing out loud on #sbbuzz
desireescales: @bradfordshimp And I can’t eat much when I’m typing away like this. #sbbuzz
ginabee: @desireescales Yes, after all these months of no sbbuzz, @scoblitz & I are finally communicating again on Tuesday evenings! #sbbuzz
desireescales: @ginabee @scoblitz Oh THAT was funny. #sbbuzz
BeckyMcCray: Q4. Twitter is still my favorite. Don’t tell the others! (I’m behind, switching between chats!) #sbbuzz
alamodestuff: I hate that about FB. RT @rzazueta: FB has taken over because it tapped into our essential human narcissism – it’s all about me. #sbbuzz
sbbuzz: Q5 from @desireescales What changes would you like to see in the future in regards to social media? #sbbuzz
bradfordshimp: @bwboykin Hard enough to keep up with one! #sbbuzz
rzazueta: Q5 More ubiquitous integration. Still too hard to keep up with Twitter, etc. on my phone. Also – better search and archiving #sbbuzz
SweetSoaps: ?@rzazueta: Facebook has taken over because it tapped into our essential human narcissism – it’s all about me. #sbbuzz? (so true
desireescales: @BeckyMcCray That’s second nature to us entrepreneurs and women to boot! #sbbuzz
ginabee: Q5 More accessible to less “techie” folks. It still intimidates so many of my clients who don’t live & work on the Internet like me #sbbuzz
desireescales: @ginabee What would make it more accessible? Easier interface? Better navigation? Just talking into a device? #sbbuzz
rzazueta: @DesireeScales Voice will be the next UI revolution. Already on its way… #sbbuzz
bradfordshimp: Q5 – I would like to see tools that make interactions like this easier – more like Skype but for relative strangers #sbbuzz
desireescales: @bradfordshimp You just stole that out of my fingers. I swear I was going to type that. #sbbuzz
bradfordshimp: @desireescales Its our great minds, we can’t help it! #sbbuzz
desireescales: @iangertler Looks like I could chat all night if I was up for it. #sbbuzz
pmohara: Great thing is, this amazing group carries right along w/o me. I’m having a blast catching up. #sbbuzz
bradfordshimp: Q5 – I guess I would like to see more virtual meetups/conferences – with some real audience engagement. #sbbuzz
sbbuzz: Q6 from @bradfordshimp Lets talk more about video. How can small biz adopt video into their marketing? #sbbuzz
leoraw: Totally Agree RT @bradfordshimp: Q5 – would like to see more virtual meetups/conferences – with some real audience engagement. #sbbuzz
bradfordshimp: Q6 – Tools are much cheaper, but that doesn’t necessarily make video easy for most folks. #sbbuzz
BeckyMcCray: Q6 I love video for small business: #sbbuzz
bradfordshimp: @leoraw Okay, lets do it! There are a ton of us who have reasons that virtual is better. #sbbuzz
desireescales: Q6 Honestly? Just grab a Flip video camera and start rolling. Have the CEO do a quick intro. Get testimonials from clients. #sbbuzz
bradfordshimp: With video, how do you get past the comfort gap – say you are camera shy? #sbbuzz
desireescales: Q6 I think every CEO or company owner out there should have a video on their site. People connect with people. Video does that. #sbbuzz
desireescales: @bradfordshimp Get over it. Join Toastmasters. Its just a freaking camera. Would you clam up in a meeting when selling your co.? #sbbuzz
lindadessau: @bradfordshimp I also use my Jing Pro account and make demo videos (screen sharing), or talk over a slide show. #sbbuzz
bwboykin: @desireescales Couldn’t agree more and a Flip is so perfect just for that #sbbuzz #sbbuzz
bradfordshimp: @desireescales It is interesting how big a role instant feedback plays in your confidence in speaking. #sbbuzz
bradfordshimp: I think with Flip and these fancy cellphones, videos and pictures can play a big part in telling the story of your business. #sbbuzz
desireescales: My clients love when I send a thank you video after a meeting using #sbbuzz
scoblitz: @lindadessau I love Jing for so many things – really a wonderful way to create and share. #sbbuzz
bradfordshimp: And every business needs to be able to tell a story. #sbbuzz
alamodestuff: Just do it! It gets easier. RT @bradfordshimp: With video, how do you get past the comfort gap – say you are camera shy? #sbbuzz
desireescales: @bradfordshimp I’m my own worst audience. If you knew how many times I taped #sbbuzz
bradfordshimp: @desireescales I have a buddy that is working on an interesting way to send personal videos and info to people. #sbbuzz
scoblitz: @desireescales thanks – eyejot looks great! #sbbuzz
desireescales: @bradfordshimp There used to be a great site out there that stopped video email services. Let me know when ready! I’ll beta! #sbbuzz
bradfordshimp: Is YouTube THE social site for video, or is there room for a player there? #sbbuzz
desireescales: It was and I loved it. Now they just do video chat. YAWN. #sbbuzz
bradfordshimp: This is geared to getting a job, but great way to send a proposal or a follow up - #sbbuzz
sbbuzz: Q7 from @lindadessau Who’s doing mobile marketing? How? What? Where? #sbbuzz
bradfordshimp: Q7 – As in cellphones, right? #sbbuzz
desireescales: @bwboykin Couldn’t be easier. Point and shoot. #sbbuzz
BeckyMcCray: Q7. I keep resisting mobile marketing, because I don’t want ads coming to my phone. But that’s a limited view, isn’t it? #sbbuzz
leoraw: A7 With all my WordPress sites, we (client +I) think, how will this look on mobile? There’s several approaches. Experiment. #sbbuzz
bradfordshimp: Q7 – Would think a lot of small biz would market via existing tools, like Foursquare and Google Local #sbbuzz
desireescales: @bradfordshimp You did mean smartphones… : ) #sbbuzz
lindadessau: Q7 I don’t even have a smartphone, but I do surf a lot from my iPod Touch & I make sure my own site displays properly. #sbbuzz
rzazueta: Q7 Do you mean just ads? There’s lots of opportunities in custom apps right now, but not every biz model is amenable to them. #sbbuzz
bradfordshimp: @leoraw Great point. Getting harder to ignore. Next wave is maybe all blogs having free apps, not just the big ones. #sbbuzz
bradfordshimp: @desireescales I prefer “lifestyle device” #sbbuzz
desireescales: Did you know more people read email and surf on smartphones than their computers now? Most valuable real estate evah! #sbbuzz
lindadessau: RT @bradfordshimp: @leoraw Great point. Getting harder to ignore. Next wave is maybe all blogs having free apps, not just big ones. #sbbuzz
dwaynekilbourne: @desireescales did you see that Mashable article about the easy app creator? #sbbuzz
bradfordshimp: @desireescales Wow, you can do that from a car phone? #sbbuzz
desireescales: @rzazueta Amen to that! Not every company can work a mean app. BUT, their site should be mobile ready. #sbbuzz
bradfordshimp: @dwaynekilbourne I did. Very cool. #sbbuzz
BeckyMcCray: Q7. Now, mobile-accessible pages and info I am ALL FOR. #sbbuzz
rzazueta: @DesireeScales Totally agree – mobile web sites are key right now, and totally lacking. #sbbuzz
desireescales: @dwaynekilbourne I don’t miss much but every company should be looking for something unique in their industry. #sbbuzz
dwaynekilbourne: @bradfordshimp @desireescales ==> ShoutEm introduced this software to make it easier to create mobile apps #sbbuzz
ariherzog: @lindadessau @desireescales To be fair, a mobile device is more akin to personal property than real estate. #sbbuzz
desireescales: @dwaynekilbourne Glad you joined us! Dwayne is one of the coolest people I know besides that Shrimp guy. #sbbuzz #sbbuzz
bradfordshimp: I don’t check my email or text on a phone, but I may be the only one. I consume more content on my iPod than my computer, though. #sbbuzz
desireescales: @dwaynekilbourne Say NO to cookie-cutter apps. Find something no one else in your industry has thought of yet. #sbbuzz
desireescales: @dwaynekilbourne Then find a few thousands of $$ to build a really good mobile app. #sbbuzz
alamodestuff: I believe it! RT @desireescales: Did you know more people read email and surf on smartphones than their computers now? #sbbuzz
dwaynekilbourne: @desireescales I agree with that too… to me, it is not worth the $30 or so bucks per month unless you are able to use it temp #sbbuzz
rzazueta: @DesireeScales Ah, you don;t need too many thousands of $$ – just get a solid plan and find someone on odesk. #sbbuzz
bradfordshimp: @desireescales I agree in concept, but not in reality. Small biz needs something sort of cookie cutter, but customizable enough. #sbbuzz
pmohara: Q7 Could try mobile CMS – like Seems like a good way to publish for the on-the-goers #sbbuzz
dwaynekilbourne: @bradfordshimp @desireescales it is a quick and easy means to reach the customers ASAP… which can be beneficial too! #sbbuzz
desireescales: If you create a mobile app, it has to be a game changer otherwise its not worth the investment. It must fill a void and meet a need. #sbbuzz
BeckyMcCray: Q7 – easy mobile solutions: Posterous, Tumblr, Blogger have built in mobile friendly designs. #sbbuzz
desireescales: @sbbuzz We doing this anytime soon? Going back to a schedule of some sort? #sbbuzz
sbbuzz: Q8 Have mobile technologies presented new business opportunities for you? #sbbuzz
rzazueta: @DesireeScales I don’t completely agree with this – it shouldn’t be a cookie cutter, but it DOES need to fill a need. #sbbuzz
bradfordshimp: @desireescales I agree for software, but not for content delivery. #sbbuzz
rzazueta: @DesireeScales But to require it to be a game changer… those are so rare. Even if it’s a bit derivative, get something out there. #sbbuzz
desireescales: @bradfordshimp I agree to a point but the real payoff is when you meet a need or make someone’s work easier. #sbbuzz
desireescales: @bradfordshimp Your site should be mobilized and deliver good content. No special app needed if done right. #sbbuzz
BeckyMcCray: Q8. I can tell you I do a heck of a lot of searches for local businesses using mobile. So my local biz has a mobile-friendly site. #sbbuzz
bradfordshimp: @desireescales But I do like when companies approach the problem in different ways – Atlantic Wire is a great example. #sbbuzz
pmohara: @DesireeScales No current plans for weekly chat, just don’t have the resources right now. Still noodling what #sbbuzz will be doing instead.
desireescales: @rzazueta I haven’t seen an instant app creation tool yet that I’ve been impressed with. #sbbuzz
dwaynekilbourne: @desireescales @bradfordshimp I am going to add that popular mobile plugin for a #WordPress blog soon… anybody like those? #sbbuzz
bradfordshimp: @desireescales And a local grocery chain, Wegmans, has a killer app, so when you can, pimp the app for sure! #sbbuzz
rzazueta: @DesireeScales Ah, that I agree with – it does need to be truly custom to work. #sbbuzz
bradfordshimp: @desireescales The point of the App would be offline access, which is probably becoming a non-issue. #sbbuzz
desireescales: @bradfordshimp See? Killer because it fulfills a need for the customer. I don’t have Wegmans here in ATL. : ( #sbbuzz
desireescales: @bradfordshimp The lines are definitely blurry. #sbbuzz
rzazueta: @bradfordshimp The other reason for an app is a better experience. Even HTML5 is wanting on mobile in some ways. #sbbuzz
dwaynekilbourne: @desireescales @bradfordshimp My nickname while in the #USMC was Killer, so does that count? #sbbuzz
desireescales: @bradfordshimp I should go talk to @publix! #sbbuzz
desireescales: RT @rzazueta: @bradfordshimp The other reason for an app is a better experience. Even HTML5 is wanting on mobile in some ways. #sbbuzz
bradfordshimp: @dwaynekilbourne Which one. I think I need to look into that. I have ignored mobile so far. #sbbuzz
desireescales: @bradfordshimp SAD! @publix isn’t even on Twitter. I own stock! Let me at them!!! #sbbuzz
dwaynekilbourne: @desireescales @bradfordshimp They have @PublixJobs and maybe a few others… still not the same though! #sbbuzz
desireescales: @dwaynekilbourne Hey Mister Four Square 2nd Level dude, tell us about it! What about location applications? Yay or nay? #sbbuzz
bradfordshimp: @desireescales That is sad. Wegmans is awesome on Twitter, and their app is the best one on my iPod. #sbbuzz
pmohara: @DesireeScales I’ll get my Tungle to talk to your Bookfresh. Maybe they can figure it out. hee hee hee #sbbuzz
desireescales: @dwaynekilbourne Well, someone is certainly asleep at the wheel over there. #sbbuzz #publix #fail #sbbuzz
dwaynekilbourne: @bradfordshimp #sbbuzz
desireescales: @pmohara Hah! Good one. Just go into my Batchbook account and set it up. LOL! #sbbuzz #sbbuzz
dwaynekilbourne: @desireescales I am a sucker for location-based apps… #LBSChat and #4sqCHAT are great tweetchats about it too… btw! #sbbuzz
bradfordshimp: @pmohara @DesireeScales I want to throw my Setster into that mix! #sbbuzz
desireescales: @bradfordshimp @pmohara Too many airlines, too many apps, too many smartphones. Sheesh! #sbbuzz
dwaynekilbourne: @bradfordshimp I will look around to see if there is a more popular one… I think @Mashable did a post about it at the end of 2010! #sbbuzz
sbbuzz: Q#Ilostcount What technology has had the biggest impact on how you run your business? #sbbuzz
desireescales: @dwaynekilbourne Agreed. Facebook is just a bad copycat with Places. #foursquare rules! @foursquare #sbbuzz
bradfordshimp: Oooh, how about Groupon for local businesses – lots of love AND hate for that. #sbbuzz
dwaynekilbourne: @desireescales I am all about specialization – I mean, Facebook cannot really (successfully) copy all the niche #socialmedia markets #sbbuzz
desireescales: Q8 (I think) My iPad and iPhone hands down. #sbbuzz
rzazueta: @bradfordshimp But how have those businesses responded? Hearing lots of bad feedback about it lately. #sbbuzz
BeckyMcCray: @sbbuzz Ever? or since 09? #sbbuzz
dwaynekilbourne: @bradfordshimp Hate??? You mean about the #SB45 flub? #sbbuzz
rzazueta: @bradfordshimp Produces a lot of up front interest that dies out quickly, is the buzz. Nothing long-lasting. #sbbuzz
sbbuzz: @BeckyMcCray Both! #sbbuzz
desireescales: @bradfordshimp No love for taking 30% of the sales. 10% would be easier to swallow. #groupon #fail #sbbuzz
mriggen: @sbbuzz Twitter! So I can sign on late for Tweetchats :) #sbbuzz
bradfordshimp: @rzazueta I still lay a lot of blame at the feet of the biz though – you need to feed the buzz and create the loyalty yourself. #sbbuzz
desireescales: @rzazueta @bradfordshimp Unless you’re throwing a special out there every week, its not sustainable. #sbbuzz
BeckyMcCray: Would you believe the liquor store still runs largely on paper? (Don’t tell!) #sbbuzz
bradfordshimp: @desireescales I thought it was more like 50% #sbbuzz
rzazueta: RT @bradfordshimp: I still lay a lot of blame at the feet of the biz – you need to feed the buzz and create the loyalty yourself. #sbbuzz
desireescales: @bradfordshimp @rzazueta Guys, businesses kill themselves with @groupon. They are so busy with the promo service level tanks. #sbbuzz
bradfordshimp: Q7 – Skype – it helps to keep our diverse and spread out team on the same page. #sbbuzz
desireescales: @bradfordshimp I tried it for Bella just to see, it was 30%. #sbbuzz
ginabee: @BeckyMcCray Glad to see I’m not the only low-tech biz out there! At least I run mine on email, google docs and google voice! #sbbuzz
BeckyMcCray: @ginabee Now, the rest of my businesses tend to be higher tech. Except the cattle ranch. ;) #sbbuzz
BeckyMcCray: @desireescales Alva, Oklahoma. Population fewer than 5,000. #sbbuzz
desireescales: @BeckyMcCray That’s what I thought. Can you imagine the tweets from a liquor store? That would be an interesting biz case. #sbbuzz
bradfordshimp: @BeckyMcCray We need to chat sometime – racking my brain about how to help biz in my small(er) town. #sbbuzz
BeckyMcCray: @DesireeScales I tweet for the liquor store at @AllensLiquor :) #sbbuzz
alamodestuff: Q#Ilostcount I love my iPad! Who needs a laptop?! #sbbuzz.
desireescales: @BeckyMcCray @AllensLiquor Oh Becky, you ARE my hero now! You need to be on my Bella Buzz Podcast!!! #sbbuzz
dwaynekilbourne: @alamodestuff I do! I really need to just invest in one… but, I am split on the decision… hence the wait… thoughts? #sbbuzz
bradfordshimp: @alamodestuff I am thinking about an iPad with a keyboard, but what about the mouse? #sbbuzz
rzazueta: @DesireeScales Hey, speaking of your podcast – how does that work driving business, etc.? #sbbuzz
desireescales: @bradfordshimp @alamodestuff All you need is #sbbuzz
BeckyMcCray: @DesireeScales The liquor store also has a Facebook page, and a blog. #sbbuzz
rzazueta: We didn;t really even cover podcasting, did we? #sbbuzz
desireescales: @rzazueta 1. Builds credibility 2. People remember us. 3. Thousands of listeners Should I keep going? #sbbuzz
rzazueta: @BeckyMcCray FYI – I still have your Jack Daniel’s biz card on my desk. #sbbuzz
dwaynekilbourne: If I get a tablet-type PC, I want the real-deal… like the Toshiba Portégé – write on the screen, etc.! #sbbuzz
sbbuzz: Ask and you shall receive. Last question – what’s working in podcasting and what are you using to do it? #sbbuzz
BeckyMcCray: @rzazueta Is video not part of podcasting? (and drink that biz card, I’ll bring you a new one to SXSW) #sbbuzz
rzazueta: @BeckyMcCray Video is sort of like podcasting, but… not. I don;t watch much video on my phone. #sbbuzz
bradfordshimp: @desireescales But do I have to touch the screen, or is there a mouse possibility? #sbbuzz
alamodestuff: @dwaynekilbourne it’s not great for a lot of typing. @bradfordshimp has the right idea- keyboard case. No need for a mouse. #sbbuzz
pmohara: @desireescales who is your audience for the podcasts? #sbbuzz
rzazueta: @DesireeScales You can, yes! It’s one of my back pocket ideas. Need to get on that before #sxsw #sbbuzz
scoblitz: @mriggen @sbbuzz sounds like a deal – best song ever I say. #sbbuzz
desireescales: @pmohara Entrepreneurs, other designers, social media folks, C-Suites. Anyone who wants to learn more about tech in biz. #sbbuzz
bradfordshimp: For me, podcasting is kind of a springboard – I can interview interesting people, which helps me and my listeners, but also builds.. #sbbuzz
dwaynekilbourne: @alamodestuff curious to see what @palm and #Android have in store in an effort to try to compete with #Apple! #sbbuzz
bradfordshimp: relationships (damn you 140 characters!) #sbbuzz
rzazueta: I listen to podcasts on my commute using Foogle Listen on my Android. Difficult to do video the same way. #sbbuzz
rzazueta: I wonder how many in the podcasting audience do the same. #sbbuzz
desireescales: Podcasts are completely portable. I listen in the car all the time while driving. Can’t watch video that way. #sbbuzz
bradfordshimp: I love iTunes U content (sorry @scoblitz don’t kill me for using love and iTunes in the same sentence) #sbbuzz
scoblitz: @sbbuzz I can count the number of podcasts I have listened to one one hand, and have 4 extra fingers. #sbbuzz
dwaynekilbourne: Is anybody tuning into HP/Palm’s announcement tomorrow?? Or is this just a 2 platform race with no hope for #WebOS & #WindowsPhone? #sbbuzz
alamodestuff: @dwaynekilbourne yes. Will they be able to catch up? #sbbuzz
rzazueta: @dwaynekilbourne My workmate is a WebOS fanatic, though he currently uses Android. So, he’s tuning in/ #WebOS #WindowsPhone #sbbuzz
rzazueta: @dwaynekilbourne And, by proxy, so am I. #WebOS #WindowsPhone #sbbuzz
BeckyMcCray: I mostly listen to podcasts on long trips. Seldom any other time. But if you’re teaching on a topic I want to learn, I’ll listen! #sbbuzz
rzazueta: @BeckyMcCray What topics do you wan tto learn ;-) #sbbuzz
scoblitz: @dwaynekilbourne both are good platforms – competition is good. #sbbuzz
bradfordshimp: @dwaynekilbourne Friend just bought a Palm. Asked WHY? Free mobile hotspot, vs. $20 / month for Android. Compelling reason. #sbbuzz
alamodestuff: @DesireeScales @bradfordshimp this is the iPad keyboard case one I’m going for #sbbuzz
desireescales: @alamodestuff @bradfordshimp It looks like those sides would be frustrating when typing. #sbbuzz
dwaynekilbourne: @bradfordshimp I still have my Palm Pre on a secondary business mobile line! Waiting on the official #Froyo release for my Epic 4G #sbbuzz
podcasthelper: being real is what works in podcasting & that leads to community which creates strong bonds & endless opportunity in your niche. #sbbuzz
BeckyMcCray: @rzazueta Help me sell more! That’s what all small businesses want. ;) #sbbuzz
rzazueta: @bradfordshimp I just rooted my Android. Best decision I ever made. #sbbuzz
rzazueta: @BeckyMcCray Awesome – will start writing the podcast for that now… #sbbuzz
stellel: @ginabee Hi!!! Doing well and you? #sbbuzz
desireescales: @BeckyMcCray You’re my first Tungle! Congrats. #sbbuzz
bradfordshimp: @rzazueta And I have no idea what you just said. #sbbuzz
BeckyMcCray: @desireescales I hope I got my schedule updated in time ;) #sbbuzz
sbbuzz: Wow all – can you believe it’s been 2 hours? Such a great chat tonight. Thanks to everyone for sharing so generously! #sbbuzz
ginabee: @stellel Oh, just fine and dandy-doo! #sbbuzz
dwaynekilbourne: @desireescales @BeckyMcCray just looked at that social media / scheduling platform… thanks – going to add it too! #sbbuzz
sbbuzz: The old folks know, this is what we affectionately call Pitch Time. Please tell us a little about your business. #sbbuzz
alamodestuff: Nice chatting, all! I’ve gotta take my iPad and run. #sbbuzz
bradfordshimp: @rzazueta Yeah, figured it had to do with that, but what is rooting? #sbbuzz
sbbuzz: #sbbuzz is a small business Twitter chat hosted now and again by the folks from @batchblue Come again soon!
rzazueta: Pitch: Do you want to resell email marketing to your customers or integrate it in your software? #sbbuzz
desireescales: @dwaynekilbourne @BeckyMcCray That’s what #sbbuzz is all about, sharing great insider info from some pretty cool people! #sbbuzz
rzazueta: Personal pitch: Trying to be a better blogger. Check out Really, it will update again soon ;-) #sbbuzz
bradfordshimp: You can read my small biz blog at #sbbuzz
bradfordshimp: And if you are ever in Clyde, NY, stop by for a visit! #sbbuzz
EddieMill: #sbbuzz Thanks! I enjoyed following a small business chat on Twitter! I’m working on leasing a small organic farm, and backyard/local food.
BeckyMcCray: I write about small town business at #sbbuzz
BeckyMcCray: And I help tourism folks learn social media at #sbbuzz
ginabee: G’nite fine folks! I use my words to tell your story. Hope we’ll all chat & support each other again soon #sbbuzz
rzazueta: Oh, and if you’re going to be at #sxsw, holla! Would LOVE an #sbbuzz meetup, even a mini one! #sbbuzz
pmohara: Pamela here from @batchblue – the kind folks who make small biz CRM and twitter chats #sbbuzz
scoblitz: @sbbuzz and no pitch from me but can share that I post infrequently at my blog #sbbuzz
bradfordshimp: @bwboykin Unfortunately no, not right now. But check out for details on what’s to come. #sbbuzz
sbbuzz: @rzazueta Now that’s a great idea! #sxsw #sbbuzz tweet-up!
mriggen: @rzazueta Love the idea of #SBUZZ meet-up at #SXSW – let’s do this thing! #sbbuzz
alamodestuff: Oh, and I make really cool “stuff” out of everyday industrial materials. come by and check it out Http:// #sbbuzz
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