Category Archives: customers

Small Business Sales Best Practices: Chat Summary from 7/27/2010

What are the best practices for a small business sales effort? How do you get the best results? Read some new ideas in the chat transcript from our discussion. We’re on alternate Tuesdays (in the summer) from 8-9 pm EST.  … Continue reading

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Sales Strategy: Chat Summary from 7/13/2010

We’re chatting about Sales this month. We discussed Sales Strategies for small businesses and how to measure the results. We’re on alternate Tuesdays (in the summer) from 8-9 pm EST.  The next chat will be held on July 27, 2010. … Continue reading

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Topic of the Month: Sales

We’re halfway through the summer and things are heating up!!  This month we are tackling every small business owner’s favorite topic: Sales.  We will be chatting about the different approaches to small business sales, channel opportunities and staffing a sales … Continue reading

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Customer Service Chat Summary from May 25, 2010

We discussed small business customer service. The tools you can use, empowering your team, and strengthening your relationships with your customers. We’re on every Tuesday from 8-9 pm EST.  The next chat will be held on June 1, 2010. You … Continue reading

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Customer Service

So, you’ve attracted those new customers. They love your products and services! What’s next? Join us for tonight’s chat where we’ll dive in to how to provide an excellent customer service experience, the tools you can use, empowering your team, … Continue reading

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